Shipping & Returns

Because of the electronic nature of the product no item will be refunded. However if you recieve a damaged file by mistake, it will be replaced free of charge. Please make sure that the relevant sizes of the designs will fit your machine specifications.

The product you buy from this store is DOWNLOADABLE and it is the clients duty to download the design after purchase. No designs will be send by email unless it is arranged with the site administrator before the purchase is made. It is then the customers duty to supply a working email and to make sure that emails from us can be received on the email provided and that it is not blocked by their server. If you are unable to remember your password a new one can be requested from the log in page. Designs will not be emailed simply because you forgot your password.

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machine embroidery designs